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International Journal of Management and Leadership
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International Journal of Management and Leadership Studies
2025; 6(i): 419-434
ISSN: 2311 7575
EFFECT OF STRATEGY IMPLEMENTATION AND STRATEGY EVALUATION ON THE FINANCIAL PERFORMANCE OF PROFESSIONAL SERVICE SMES IN KISUMU COUNTY, KENYA
Phyllis Aoko Okoth and Mr. Brown Kitur
Published: 01 December, 2025 Volume: 6 Issue: i
Keywords: Strategy Implementation, Strategy Evaluation, Financial Performance, Balanced Scorecard, SMEs, Kisumu County
Small and Medium Enterprises (SMEs) remain pivotal to Kenya’s economic development through job creation, innovation, and income generation. Despite their importance, professional service SMEs often experience weak financial performance due to poor execution and inadequate monitoring of strategic plans. This study examined the effect of strategy implementation and strategy evaluation on the financial performance of professional service SMEs in Kisumu County, Kenya. Anchored on the Balanced Scorecard Model and the Dynamic Capabilities Theory, the study adopted a descriptive research design targeting 245 professional service SMEs, with a sample of 152 selected through stratified random sampling. Data were collected using structured questionnaires and analysed through descriptive and inferential statistics using SPSS version 28. Reliability was confirmed with a Cronbach’s Alpha coefficient of 0.83. Regression results indicated that both strategy implementation (β = 0.229, p < 0.01) and strategy evaluation (β = 0.263, p < 0.001) had positive and statistically significant effects on financial performance, jointly explaining 72.4% of the variation in performance (R² = 0.724). The study concludes that consistent implementation and continuous evaluation of strategies enhance profitability, liquidity, and growth. It recommends that SMEs institutionalize structured implementation frameworks with clear performance indicators and feedback mechanisms to ensure strategic alignment and long-term sustainability.
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