International Journal of Management and Leadership Studies
2025; 6(i): 217-228
ISSN:
2311 7575
EFFECT OF BRAND POSITIONING ON THE FINANCIAL PERFORMANCE OF NAIROBI GARAGE IN KENYA
Kagotho Wairimu Caroline and Leseiyo Moses
Published:
01 December, 2025
Volume:
6
Issue:
i
Keywords:
Brand positioning, financial performance, coworking spaces, Nairobi Garage, brand identity, customer retention, service quality, value proposition, strategic branding, Kenya.
This study examines the impact of brand positioning on the financial performance of
coworking spaces in Kenya, focusing on Nairobi Garage as a case study. Employing a
descriptive and inferential research design, the study collected data from 56 employees
across five Nairobi Garage branches. Findings reveal a strong and statistically significant
positive relationship between brand positioning and financial outcomes, with brand
positioning accounting for 68.7% of the variation in financial performance. Key factors such
as service quality, consistent brand messaging, and value communication were shown to
influence revenue growth, customer retention, and profitability. However, moderate
scores in brand differentiation highlight the need for clearer market distinction. Grounded
in the Resource-Based View and Balanced Scorecard theories, the research offers practical
implications for coworking space managers, policymakers, and investors aiming to
enhance brand strategy and financial sustainability. The study recommends refining value
propositions, ensuring consistent branding, and aligning branding with customer
expectations to improve competitiveness.